TM
Thabani M
1 reviews | Active since Nov 2021
20 Dec 2021, 11:38
Bad Bad Bad Bad Bad Bad Fibre Customer Service Team
I am solving my out problems - since the service provider is waiting for 2022 to resolve my fibre connection issues.
Well Vodacom has showed me what bad customer service looks like and they never ever call me back.
I have spent over R1500 rands in calls to Vodacom and tiger consultants wanting to make you do trouble shooting every time you call in and wasting my money on that - one call was over 30min and still my problem is not resolved - vodacom is incompetence is tiring
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Vodacom's replyOfficial
20 Dec 2021, 11:44Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Dec 2021, 11:44
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team