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EJ
ELIZE J

1 reviews | Active since Feb 2011

05 Jun 2018, 07:57

BAD BAD BAD

Morning

Once again, I bought data for 7-14 days. Sms said data will expire 04/06/2018 @ MIDNIGHT, WELL once again my data was depleted before MIDNIGHT in fact it was early in the morning of the 4th. Now I want to know, WHEN is MIDNIGHT on 04/06/2018. According to me it is 12 at night. I am now really getting frustrated with this.

0
Replies (4)
Vodacom
Vodacom's reply05 Jun 2018, 08:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

EJ
ELIZE J's update05 Jun 2018, 11:28
Reviewer Update
Hi Thank you, I will be available after 2. Regards
EJ
ELIZE J's update06 Jun 2018, 07:31
Reviewer Update
Morning Still no feedback and how can my airtime disappear if my data is off. I am available after 2 in the afternoon. Regards
EJ
ELIZE J's update06 Jun 2018, 08:37
Reviewer Update
Morning Still no feedback on first query. And why is my airtime disappearing when my data is off. I will be available after 2.