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QL
Quentin L

1 reviews | Active since Feb 2026

06 Feb 2026, 09:55

Bad bad

If I can score 0 I would have. I made arrangements on my account 3 times they didn't capture the arrangement. I have been speaking to the whole of vodacom I asked managers to call me back more than a month ago. They suspended my Fibre cause they can't update the system correctly. The advisors is shouting and swearing me on the phone.

0
Replies (19)
Vodacom
Vodacom's reply06 Feb 2026, 10:49
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team
QL
Quentin L's update06 Feb 2026, 12:49
Reviewer Update
Up until.now no one is calling can see the level of service Vodacom gives with all this reviews and lack of contact they are like a government institute now
QL
Quentin L's update06 Feb 2026, 14:57
Reviewer Update
Still nothing very bad
QL
Quentin L's update06 Feb 2026, 15:02
Reviewer Update
I made arrangements with vodacom 3 times last month to let them know I will pay them on the 15 they suspended my line and the consultants are rude and swearing on the phone I want the CEO or manager to call me if my line is not reconnect by 4
QL
Quentin L's update06 Feb 2026, 16:03
Reviewer Update
I made arrangements with vodacom 3 times last month to let them know I will pay them on the 15 they suspended my line and the consultants are rude and swearing on the phone I want the CEO or manager to call me if my line is not reconnect by 4 still no call and line still off what a joke is this company
QL
Quentin L's update06 Feb 2026, 18:48
Reviewer Update
Mohamed Shameel Aziz Joosub contact this guy if you want his email and contact number please ask cause Vodacom is useless
QL
Quentin L's update06 Feb 2026, 19:25
Reviewer Update
I have it Should you want it contact me any client that is wrongly treated please let's stand up
QL
Quentin L's update06 Feb 2026, 19:25
Reviewer Update
O he is the CEO
QL
Quentin L's update06 Feb 2026, 19:46
Reviewer Update
On that note no one is going to call you back im still waiting with no wifi they worse than SASSA
QL
Quentin L's update07 Feb 2026, 14:19
Reviewer Update
I made arrangements with vodacom 3 times last month to let them know I will pay them on the 15 they suspended my line and the consultants are rude and swearing on the phone I want the CEO or manager to call me if my line is not reconnect by 4
QL
Quentin L's update07 Feb 2026, 15:29
Reviewer Update
***kken uselesss they say he ia not available most probably spending subscription money
QL
Quentin L's update07 Feb 2026, 15:29
Reviewer Update
Still nothing the CPA will deal from here on
QL
Quentin L's update07 Feb 2026, 15:37
Reviewer Update
Again call centre put me on hold and put phone down
QL
Quentin L's update07 Feb 2026, 15:37
Reviewer Update
Do you guys even read and help
QL
Quentin L's update07 Feb 2026, 16:17
Reviewer Update
https://www.gov.za/documents/consumer-protection-act
QL
Quentin L's update07 Feb 2026, 16:17
Reviewer Update
Go here
QL
Quentin L's update07 Feb 2026, 16:37
Reviewer Update
Please advise the site I can send a picture of the CEO
QL
Quentin L's update07 Feb 2026, 16:38
Reviewer Update
The CPA wants all the people I spoke to including you personal details thank you
QL
Quentin L's update07 Feb 2026, 17:20
Reviewer Update
*** your clients department swear and put the phone down