Bad Attutude & Customer Service from Call Center in PE.

I received the worst service ever from the Vodacom call center based in PE. The consultant Amanda and her even worse Team Leader Lwazi Khumalo who even ended the call before my query was resolved. I was calling to enquire about the airtime that I bought on the 12th of Feb on which I subsequently bought 250mb to use on data. The consultant Amanda confirmed on the call that she can see that I did buy the data and by some miracle the data had been depleted with the airtime on the same date and when I asked to speak to a senior Lwazi came to the call and changed the story, telling me I never bought the data Bundle. I am so ****ed at the level of service from the consultants and service provider as well, cause this is not the 1st time this is happening to me when it comes to data bundles. Vodacom service is the worst....