MR
Mohlala R
1 reviews | Active since Jan 2018
13 Nov 2018, 16:31
Bad Attitude Vodacom Call Center
Your call center agent has bad attitude and treated me like i am stupid who doesn't read or understand what are terms and conditions and she was very rude.
unlike the first agent i spoke to the last call center agent i spoke to she was kind and was able to help me escalate my query really appreciate her effort and customer management.
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Vodacom's replyOfficial
13 Nov 2018, 17:56 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Nov 2018, 17:56
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team