NS
Ntja S

1 reviews | Active since Jul 2014

29 Jun 2018, 18:43

Bad attitude towards clients

The consultant was very rude and pulling ranks while I was trying to resolve an issue i had.

0
Replies (3)
Vodacom
Vodacom's reply29 Jun 2018, 21:05
Official

Dear customer

Thank you for making us aware of this issue.

We will investigate this matter and make contact with you in due course.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team

Vodacom
Vodacom's reply02 Jul 2018, 09:31
Official

Good Day Samuel

As discussed, the above service complaint has been attended to and feedback has been provided.

Kind Regards

Craig

NS
Ntja S's update05 Jul 2018, 11:02
Reviewer Update
Many thanks vodacom for your swift respond regarding the matter. Thank you very much :)