1 reviews | Active since Jul 2012

01 Dec 2016, 17:53

BAD ATTITUDE&SERVICE

<p>Absolutely ridiculous!!!</p> <p>This is now a weekly procedure reporting the bad service that PAYIN VIDACOM ACCOUNT HOLDERS MYST JUST ACCEPT!!</p> <p>AGAIN...my router is not available!!</p> <p>I pay....I am one of the people that pay my contracts.</p> <p>Again when I needed to send URGENT e mails MY ROUTER IS NOT AVAILABLE A G A I N!!</p> <p>You have NO right to request to speak to Afrikaans consultant The afrikaans account holders money is good enough but you have NO right to request afrikaans consultant. CLEARLY they dont understand english...OF THEY DID-WHY DOES THE PROBLEM PERSIST IF YOU COMPLAIN IN ENGLISH??? Then secondly you spend 25 m i n u t e s ...rhey are welcome to check....25 minutes!!! And still end up unsuccessful!!</p> <p>Thank heavens 30 Dec I will NEVER EVER be an account holder of fat cats Vodacom. There advertising is a lie. There service SUC****</p> <p>Ridiculous how the public must just endure this bad service and Vodacom just keep going strong....well.sooner than later the stupid fools who will grab all the christmas special promises will discover the untruthfull promises and after 2 ywars they will also back off. My relationship with vodacom ENDS 30 Dec...thank heavens for small mercies!!! Does bodacom think afrikaans people us a bunch of ******s or what...we have no rights. They promise they will FIND SOMEONE....UHHH what a problem!!! That speak Afrijaans and call yoy back. THIS N E B E R happens and the problem goes on and on...over and over again same trouble!!</p> <p>I will without a doubt condult my lawyer to cancel my contract on grounds of BREACH OF CONTRACT FROM VODACOM SIDE</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply02 Dec 2016, 07:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team