Bad attitude, putrid service and time consuming

Miriam Nkosi you told me I would receive a call back in 42 hrs time I'm still waiting. 72hrs and still counting? I entered a contract with Vodacom on the 15.09.2012 for 24 mnths end date the 15.09.2014. What is a contract??? Please Vodacom send ur employees for regular training. Nobody has been in contact with me to find out if I'd like to upgrade u simply made that choice for me? Many moons have passed and I finally ended the contract this morning. I requested to speak to the accounts department because all of a sudden I was debited R452 instead of the R 114? The *********** consultant did not even introduce herself or give her name ***??? She did not even listen to my query she simply ended the call. Whether Vodacom responds or not, I would please like to make the public aware not to take any contracts with this company they do not practice TCF or FAIS act. Really can't belive the level of service wow! Out of 10 a well deserved 0!