1 reviews | Active since Mar 2009
Bad Attitude on a call they made to me.
Good day <br> <br> For the last two weeks I keep getting a call from a withheld number. Yesterday I decided to pick up the phone. The man on the other side took so long to say why he was calling. I could not here where he was calling from but he did say its on behalf of Vodacom. I then asked if its in connection with a new phone or tablet. He said yes its about a new tablet for R76 a month. I then confirmed that I really, really don't need and cant afford another tablet as I already have two at home. He then asked me why I have two tablets at home as I should only have one. I did confirm that it has nothing to do with him and he then asked me what type of tablets it was and again I said its personal. He kept on going and I then said, thank you very much but not thanks and said goodbye as I was busy with a class. He phoned me back and told me that I was rude and that I don't need more than one tablet - I wanted to talk to his manager and he said that he is the one talking to me - he did not want to give me his name or the place he was calling from. He was getting really personal and yes I got upset when he called my back and said I was not telling him the truth that I was busy.
We apologise for the experience that you encountered and the service you received.
As discussed, this matter will be addressed with the individual in question to prevent a recurrence. Thank you for your feedback - this allows us to improve the service to our customers.
Regards
Roderique Lategan
We apologise for the experience that you encountered and the service you received.
As discussed, this matter will be addressed with the individual in question to prevent a recurrence. Thank you for your feedback - this allows us to improve the service to our customers.
Regards
Roderique Lategan
