1 reviews | Active since May 2017

20 Nov 2017, 15:01

Bad attitude NO SERVICE

There we go again. This is now becoming a monthly issue. NEVER in first 12 months did I use 3gig of my 5gig contract. N E V E R. Not even woth guests visiting and using my wifi. Last couple of months, as this month, Vodacom claim that I use 5GIG in 15days!!??## I other words more than 1gig in 3 days. This is ridiculous. Dont even try to question it you end up nowhere. Vodacom cannor add 2+2=4. DONT SIGN ANY CONTRACT WITH VODACOM. THINGS GO SMOOTH FOR 6months and then it is one disaster after the other. YOUR DATA JUST VANISH IN THIN AIR AND VODACOM HAVE N O I N T E R E S T TO ASSIST. VODACOM SUCK. EMPTY PROMISES!!

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Replies (1)
Vodacom
Vodacom's reply20 Nov 2017, 15:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team