Bad attitude, no response

Vodacom phoned my husband to tell him about a deal on a rooter, which he then accepted and they, Vodacom, had to deliver. Once delivered, he wanted to connect it to the network. After several attempts and more than an hour's on hold voice mails, he eventually got through to a consultant. He then told her about his dissatisfaction in their service, after which she rep**** \You can do what ever you want