ZG
Zimbili G
1 reviews | Active since Jun 2010
04 May 2015, 09:55
BAD ATTITUDE FROM STAFF
I went to Vodacom Kingsmead (Old Fort Road) this morning to do a sim swap. I lost my phone yesterday and enquired at Vodacom Pavillion Shopping centre. The guy at Pavillion told me that all i needed to do a sim swap was proof of residential address
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
04 May 2015, 11:52Hello zeewami,
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
This is certainly not in line with Vodacom's aim in achieving service excellence.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organization.
You may email us on *** or contact us on 082111 (free from a Vodacom sim) should you have any enquiries.
Regards
Consumer Website Team
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
This is certainly not in line with Vodacom's aim in achieving service excellence.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organization.
You may email us on *** or contact us on 082111 (free from a Vodacom sim) should you have any enquiries.
Regards
Consumer Website Team
Vodacom's reply04 May 2015, 11:52
Official
Hello zeewami,
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
This is certainly not in line with Vodacom's aim in achieving service excellence.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organization.
You may email us on *** or contact us on 082111 (free from a Vodacom sim) should you have any enquiries.
Regards
Consumer Website Team
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
This is certainly not in line with Vodacom's aim in achieving service excellence.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organization.
You may email us on *** or contact us on 082111 (free from a Vodacom sim) should you have any enquiries.
Regards
Consumer Website Team