1 reviews | Active since Nov 2016
Bad attitude from call centre agent and disrespect, ***** deals with vodacom, saying goods will be received tuesay, monday say don't have stock and after say I cancelled, which I have not approve for cancellation
Made a online purchase for haewai P10 lite and P9 lite, call centre called Me Friday 01-12-2017, everything was approved and agent said I will receive on tuesday which will be delivered, today is Monday I called In to say where I will be so they can delivered, the lady that answered 1st said they don't have stock and said again that I cancelled when I did not, they cut my call and I called repeatedly they acted like they could not ear me, I have recordings of them which I will take further action.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
