Bad attitude. bad service, bad, bad, bad

I have never encountered people as rude as the people working in your Sunnyside branch (corner of Steve Biko and Esselin streets) On entering the shop, assistants scatter like bugs not to help you, then the manager takes her time in asking others to help you,but eventually cpmes back.........to complain about my dog( which by the way, I have taken in there all the time) She ends up refusing to helP me unless I apologise, for God knows what and then refuses to serve me. Add insult to injury some other assistabt starts helping me, gets up midway through the enquiry, comes back and says the manager says he can't help me.... THIS KIND OF SERVICE IS TOTALLY UNACCEPTABLE