bad attitude/ bad service

I spoke to a call centre consultant at retentions, Megan Camp on the 29 January 2019. He was arrogant and rude and put the phone down in my ear without assisting me. I called back and spoke to Siyabonga Madida, besides trying to be courteous he blatantly **** to me about when I called the department. When I queried when I called the department in the past he said I never spoke to anyone besides today. Calling back, an agent Abraham confirmed the system shows I spoke to someone in retention department, could also give me a reference number. Because of these 2 consultants, I will now pay up my contract and migrate my number to another service provider. I will close off all other contracts as they expire. Bye bye loyal customer of 20 years!!!