Bad Attitude and Service with lies

Vodacom contracts are priced the highest compared the competitors, MTN & Cell C. After agreeing on the upgrade your staff sit around and nothing happens? Why are we paying for the over priced contracts and we still get Bad Attitude especially from your Management...Tabiya Tobela, you need training in customer care, your attitude needs attention, you do not know when to keep quite. Remember its people like me that pay your salary. For a call centre you do not have direct lines so that we can deal with one person? A customer is not allowed e-mail addresses to contact your staff once they have dealt with them? There is no walk in centre? Tibiya you may work for a virtual call centre but you do have a physical address and telephone number......DURH....WILL SOME CALL ME BACK.....ITS 11 DAYS SINCE PROMISES WERE MADE.....<br>