1 reviews | Active since May 2013
BAD ATTITUDE AND SERVICE
WE HAVE AN ACCOUNT WITH NASHUA MOBIE PAYING THEM EVERY MONTH FOR OUR VODACOM PHONES, DECEMBER WE PAID NASHUA MOBILE AND THEN WE WERE TOLD AFTER WE'VE PAID THAT WE MUST PAY VODACOM DIRECT AS NASHUA MOBILE ARE CLOSING THEIR DOORS. SINCE THEN WE ARE STRUGGING TO GET THE MONEY TRANSFER TO VODACOM AS I THINK IT IS THE JOB OF VODACOM TO GET THE MONEY FROM NASHUA MOBILE, BUT THEY NEVER DID.. WE WENT TO VODACOM AND GAVE THE COPY OF THE DEPOSIT TO THEM TO SORT OUT THE ACCOUNT AND ALL THE TIME THEY ARE NOT DOING ANYTHING ABOUT IT BUT SOFT LOCKING THE PHONE FOR NO PAYMENT?????? AND NOW THEY ARE PUTTING US ON ITC FOR SLOW PAYING BUT IT IS THEIR JOB TO GET THE MONEY LIKE THEY DID EVERY MONTH BUT NO NOW THEY ARE TELLING US IT IS OUR JOB TO GET THE MONEY FROM NASHUA MOBILE WHY DID THEY NOT TELL US IN JANUARY ALREADY HALF OF THE MONTH THE PHONE IS OFF AND THEN THEY STILL TAKE ALL THE DATA OFF THE PHONE AS WELL, THEY ARE JUST A BUNCH OF ******????? WE AARE VEERY UNHAPPYY ABOUT THIS AND I WISH I COULD JUST CANCEL THIS CONTRACT AND WILL NEVER HAVE ANYTHING TO DO WITH THEM.....
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
