BAD ATTITUDE AND POOR SERVICE

MY MOTHER IS ON CONTRACT WITH VODACOME AND HAD A PROBLEM WITH THE MEMORY CARD AS IT DELETED EVERYTHING ON THE PHONE, WE TOOK IT TO THE MANAGER SHAAHID, AND HE TOLD US THAT ITS A PROBLEM WITH THE PHONE NOT THE MEMORY CARD AND GAVE US THE CARD BACK, HE TOLD US WE WOULD GET THE PHONE IN 2 WEEKS BACK AND WANTED MY MOTHER TO PAY A FEE OF R120. AFTER 2 WEEKS HE TOLD US THAT HE NEEDS TO SEND IT IN AGAIN BECAUSE THE BATTERY IS THE PROBLEM AFTER A MONTH WE GOT THE PHONE BACK AND NOTHING WAS DONE. IN PLACE OF THE 8 GIG THEY GAVE US A USED 1 GIG AND TOLD US THEY WOULD GIVE US A NEW BATTERY WHEN THEY HAVE STOCK, TODAY WHEN I WENT IN HE TOLD ME TO GO BUY 1 ELSE WHERE AS IT WILL BE CHEAPER THEIR. THAT WAS THE LAST STREW I WAS ONLY GOING TO POST ON HELLOPETER AS A LAST RESORT. MY MOTHER BOUGHT THE BATTERY ELSEWHERE BUT WE WILL NEVER USE VODACOME AGAIN, MY MOTHER MY FATHER MYSELF AND MY 2 SIBLINGS WILL BE CHANGING OUR NETWORKS AT THE END OF THE YEAR AS WE ALL HAVE CONTRACTS AND I WILL TELL THIS TO EVERYONE WHO WANTS TO GO TO VODACOME AS I WORK NEXT DOOR AT TORGA OPTICAL