bad attitude and poor customer service

<p>Good day </p> <p>having to hold for the relevant department and finally get hold of someone who is totally not willig to listen nor assist was my order at vodacom call center( Solutions departmeny, by the lady named Brenda). She would not listen and was not apologetic when I raised a concern that I need her to repeat her response so that i can note it down..she insisted on sending me a statement on which i had explained that i did not have access to email at the moment, the moment I made a plan to view my statement she hung up the line, knowing it would be difficult to get hold of her again</p> <p>I had an enquiry I needed her to explain to me online but her unwillingness to keep me on the line, as though I was wasting her time by all the questions I had was a total disgust.. I tried to trace her with no luck and hoping anyone would...please...she needs to be trained furthermore disciplined..I was on the line with her from 10:15 and totally upset thereafter..She sent a mail and the moment i said to her I can open the mail, she dropped the line on my ear</p> <p> </p> <p>Brenda wherever you are, you need to work on yourself,.. I would like vodacom to find this lady immediately. My enquirywas not even resolved, she couldnt care</p>