BAD ATTITUDE AND NOT WILLING TO HELP ALWAYS

NOV 14 I WANTED TO UPGRADE, SHE TOLD ME THAT MY PRICE PLAN WAS NO LONGER AVAILABLE, ONLY TO FIND FROM CUSTOMER SERVICE LINE THAT TOP UP HAS CHANGED TO YOU CHOOSE, AND ON THE 19.04.2016 I WENT TO BRITS MALL BRANCH AGAIN FOR CELLPHONE INSURANCE REGISTRATION, SHE TOLD ME THAT THEY DONT HAVE 3D SYSTEM TO ASSIST ME WITH THE REGISTRATION THAT I NEED TO CALL VODACOM DIRECTLY SHE WONT BE ABLE TO ASSIST ME AS THERE IS NOTHING SHE CAN DO, AND THAT WAS DONE IN A DISRESPECTABLE MANNER SHOWING THAT HER POSITION IS UNTACHABLE. I TOLD HER THAT I WAS GONNA COMPLAIN, AND THAT DIDNT BOTHER HER AT ALL, THIS KIND OF ATTITUDE NEED TO BE RECTIFIED AS YOU GONNA BE LOOSING CLIENTS, I AM CONSIDERING NOT TO RENEW MY CONTRACT WITH VODACOM ON NOVEMBER AND GO TO CELL C OR MTN.