SZ
Stella Z
1 reviews | Active since Oct 2015
05 Oct 2015, 15:33
Bad attitude and customer service
My debit order date is on the 20th of each month however Vodacom didn't debit I called to find out y they said they will debit on the 25th....my account is now in arrears and that is affecting my I .T.C rating and my record . I called customer care now and this girl precious who couldn't give me her surname gave me attitude when I requested to speak to team leader she hanged up on me......am really not happy after all the years working with Vodacom few months for my contract to end am getting such services..
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
05 Oct 2015, 16:26Hello Stellenburg,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply05 Oct 2015, 16:26
Official
Hello Stellenburg,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM