LM
Lebogang M

1 reviews | Active since Aug 2016

11 Aug 2016, 11:50

Bad Attitude

<p>I called vodacom ( ********** ) at 1:18 pm today, to ask them to cancel a contract that I was told I have by another vodacom agent. I spoke to an agent called Thato and he gave me bad attitude when I asked for information regarding their Vodacom RMCS vendor, then he dropped my call when I asked to someone who is willing to assist me. It's like vodacom is protecting this RMCS that's busy giving people contracts without their concern and its ***** that vodacom is protecting them (RMCS) because they are enjoying ripping us off with this "RMCS **********"</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply11 Aug 2016, 12:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team