BAD ATTITUDE

I HAD CONTACTED VODACOM CUSTOMER CARE AND I NEEDED ASSISTANCE WITH AN ACCOUNT QUERY. MEGAN WHO HAD ANSWERED, INFORMED ME THE DEPARTMENT WAS NOT YET OPEN FOR THE DAY. I HAD ENQUIRED ON THE WORKING HOURS HOWEVER MEGAN INFORMED ME SHE WILL HELP. HER ATTITUDE TOWARDS ME WAS RUDE. SHE HAD SPOKEN OVER ME INSTEAD OF LISTENING. SHE BELITTLES A CUSTOMER AND IS NOT FRIENDLY OR RESPECTFUL. THIS IS ABSOLUTELY DISAPPOINTING SERVICE PROVIDED BY VODACOM.