JW
Jannie W

1 reviews | Active since Oct 2013

30 Nov 2015, 08:44

Bad attitude

It is for more than 4 weeks now that I am struggling to get Vodacom to explain to me why their calculation of minutes transferred from the previous month differ from my calculation. If something is to difficult to explain is it perhaps not true that it is impossible to explain. ? Do you agree with your minutes transferred ? If indeed then I have to reassess.

0
Replies (1)
Vodacom
Vodacom's reply30 Nov 2015, 16:50
Official
Hello JanniedeWit,

I would like to apologise for any inconvenience caused.

Please note that a consultant will make contact with you in due course to assist with your complaint.

Regards

Consumer Website Team

Best regards,