Bad attitude
I received a call from the Vodacom Call Centre, offering me a very affordable deal for a Tablet. Unfortunately I cannot commit to any financial obligations at this time, so I politely proceeded to decline the offer and the agent dropped the call before I even finished my sentance!!!!!
I think that is exceptionally rude and bad customer service; especially after the agent didn't even bother to ask if i am interested in the deal. She simply proceeded to ask about my availability for delivery the following week.
I've had my Vodacom number since I was a teen ager and the service I just received does not make me feel proud to be a vodacom customer AT ALL!
Very disappointed customer.
Dear Customer,
Thank you for making contact with us,
This response serves as confirmation that your query has been received.
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Regards
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making contact with us,
This response serves as confirmation that your query has been received.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Good Day Alicia Krüger
Thank you again for taking the time to voice your concern & for taking my call.
As discussed, this matter is being addressed.
Regards
RO
Best regards,
Good Day Alicia Krüger
Thank you again for taking the time to voice your concern & for taking my call.
As discussed, this matter is being addressed.
Regards
RO
Best regards,
