RN
Rashad N
1 reviews | Active since Jun 2023
08 Apr 2024, 09:37
Bad App and service is questionable
Vodacom has moved their services from My Vodacom App to Vodacom pay, i must say i thought it was going to be better but guess what the App is always offline even if you connect it to WIFI still says no internet connection, worse part of it i keep seeing increased in my premium for data sim i don't know why. I’m disappointed in Vodacom i would never recommend to anyone
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Vodacom's replyOfficial
08 Apr 2024, 10:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2024, 10:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RN
Rashad N's updateReviewer Update
09 Apr 2024, 09:03Your App is not working on my side and you increased premium for the second time without consulting me
RN
Rashad N's update09 Apr 2024, 09:03
Reviewer Update
Your App is not working on my side and you increased premium for the second time without consulting me