PS
Paul S
1 reviews | Active since Jun 2021
15 Jun 2021, 19:47
BAD AND USELESS VODACOM FIBER SERVICE
BAD BAD BAD!!!! I will keep it short. I had a Cell C fiber account for more than 2 years. NO problem. On the 5th of May Grant from Vodacom phoned me and CONVINCED me to cancel my Cell C account and to move over to Vodacom. And so I did.... What a HUGE mistake... It's no 15 June and my Vodacom setup, which was supposed to be activated by the 1st of June, is still pending. I've spoken to how many Vodacom personnel without any success. Is this the way to do business Vodacom ????? My nr if you are willing to give support ***. My next stop will be "Hello Peter?
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Replies (1)Vodacom's replyOfficial
16 Jun 2021, 07:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Jun 2021, 07:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
