tS
tanya S
1 reviews | Active since Jun 2025
03 Jun 2025, 13:54
BAD AND POOR SERVICES
VODACOM HAS VERY POOR SERVICE'S I NEED TO DO A UPGRADE BUT CANT BECAUSE OF INTERTAMENT SERVICE THAT IS ON MY ACC AND THAT I CANCELLED IN THE BEGIN OF MAY WHEN I RECIEVED MY INVOICE AND NOW THEY WANT ME TO PAY IT FIRST BEFORE I CAN DO MY UPGRADE AND THEN I GET JUNE INVOICE AND ONCE AGAIN THERE IS A ENTERTAIMENT SERVICES ON MY ACC
VODACOM WANTS THERE MONEY BUT WHEN IT COMES TO GIVING SERVICE AND FIIXING A PROBLEM ON THERE SIDE IT DOES NOT HAPPEN
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
03 Jun 2025, 14:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Jun 2025, 14:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
tS
tanya S's updateReviewer Update
05 Jun 2025, 09:01IT HAS BEEN 2 DAYS STILL WAITIING FOR VODACOM TO SOLVE THIS PROBLEM... YESTERDAY MORNING I PHONED AT 8 IN THE MORNING TO SPEAK TO A MANGER... THEY SAID A MANAGER WILL PHONE TO 1-2 HOURS JUST FOR ME TO BACK IIN THE AFTERNOON TO SAY I AM STILL WAITIING JUST TO GET A REPLY A MANAGER WILL PHONE ME 1-2 HOURS... TODAY IS A NEW DAY AND STIILL WAITIING...
WANT THIS PROBLEM RESOLVED!!!!!!!!!!!
POOR SERVICES
WANT THIS PROBLEM RESOLVED!!!!!!!!!!!
POOR SERVICES
tS
tanya S's update05 Jun 2025, 09:01
Reviewer Update
IT HAS BEEN 2 DAYS STILL WAITIING FOR VODACOM TO SOLVE THIS PROBLEM... YESTERDAY MORNING I PHONED AT 8 IN THE MORNING TO SPEAK TO A MANGER... THEY SAID A MANAGER WILL PHONE TO 1-2 HOURS JUST FOR ME TO BACK IIN THE AFTERNOON TO SAY I AM STILL WAITIING JUST TO GET A REPLY A MANAGER WILL PHONE ME 1-2 HOURS... TODAY IS A NEW DAY AND STIILL WAITIING...
WANT THIS PROBLEM RESOLVED!!!!!!!!!!!
POOR SERVICES
WANT THIS PROBLEM RESOLVED!!!!!!!!!!!
POOR SERVICES
tS
tanya S's updateReviewer Update
12 Jun 2025, 08:33Good Morning
this msg says my account will be credit with 2 working days
phoned this morning so i can do my upgrade just to be told this is a lie because they only pass credit within 7-14 days..
so once again i am stuck and cant do my upgrade
i am so not happy with vodacom
this msg says my account will be credit with 2 working days
phoned this morning so i can do my upgrade just to be told this is a lie because they only pass credit within 7-14 days..
so once again i am stuck and cant do my upgrade
i am so not happy with vodacom
tS
tanya S's update12 Jun 2025, 08:33
Reviewer Update
Good Morning
this msg says my account will be credit with 2 working days
phoned this morning so i can do my upgrade just to be told this is a lie because they only pass credit within 7-14 days..
so once again i am stuck and cant do my upgrade
i am so not happy with vodacom
this msg says my account will be credit with 2 working days
phoned this morning so i can do my upgrade just to be told this is a lie because they only pass credit within 7-14 days..
so once again i am stuck and cant do my upgrade
i am so not happy with vodacom
tS
tanya S's updateReviewer Update
13 Jun 2025, 13:11HOW LONG MUST A CLIENT WAIT AFTER PROMISE FROM VODACOM
tS
tanya S's update13 Jun 2025, 13:11
Reviewer Update
HOW LONG MUST A CLIENT WAIT AFTER PROMISE FROM VODACOM