1 reviews | Active since Oct 2017
BAD and No Service Billing and Accounts
I have logged a formal complaint with Vodacom more than a month ago as my account has dubbled from R3000-00 to R6000-00 per month!!! The easiest answer DATA Usage. I have requested my accounts to be investigated as I`m disputing this statement - NO FEEDBACK AS IN NONE!!! I have send numerous emails I`ve made numerous calls - NO ANSWERS!!! But you have to Pay and just make a humanly error and pay R100-00 short then your lines are being suspended but what about NO CUSTOMER SERVICE, What is the penalty for that????
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
Feedback has been provided.
Regards,
RM
Good day,
Feedback has been provided.
Regards,
RM