Bad and Inconsiderate Customer Service - ********** .

My phone line was suspended on Saturday 25, May, without any prior notification from Vodacom. Upon contacting Vodacom I was advised that the person I needed to chat with Tagor Maharaj. Numerous emails have been send to Tagor to contact me. With no response, instead she/he has opted to ignore my mails and surprising also the mails from her colleagues Khutso Lediga and Precious Twala - whom have now also been brought into intervene?

As a buss client, I use my phone for work and for three days I haven't been able to be productive as a result of an unprofessional individual who through their conduct has failed to execute her/his responsibilities as a collections agent. Tagor's attitude shows a deliberate intent inconvenience me and to bring Vodacom's reputation into disrepute.

In my 8 year plus, with Vodacom, this is by far the worst customer experience I've had. I hereby request - someone from collections to contact me urgently with regards to this matter.

Regards ********** 213