Bad agent experience

I had called the Insurance department at 09:34, spoke to Tsholofelo who wasn’t being helpful very rude and unprofessional telling me that I should “logically know that “as a client I’m not a Vodacom agent how should I know that as I wasn’t informed. Please train your staff to speak nicely to customers . I have been a very loyal client and never disappointed Vodacom but your agents will do the opposite.

I am really disappointed in Vodacom as this is my second bad experience!

This is bull ****