YF
Yvonne F
1 reviews | Active since Feb 2023
21 Feb 2023, 09:58
BAD AFTERSALES SERVICE
I logged a query on 25.11.2022 Called several times in November, twice in December, 4times in January and thrice in February. Everything they say they will sort out my query, but up and until today I am still waiting for it to be resolved. I spend average 20-25 minutes on the phone with the agents. I am so not happy with this procider anymore
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Vodacom's replyOfficial
21 Feb 2023, 11:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Feb 2023, 11:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team