Bad Aftersales Service

For some or other reason, after my one contract with Vodacom expired, they decide to do upgrades on my accounts as and when they feel they want to. <br> <br> End of Jan I get a call from a computerized system informing me that my account (which is being paid monthly via debit order) is in arrears. After spending about 30min on the phone between different departments (because nobody can ever help you), I automatically get rerouted to the accounts department because my account is in arrears. This after the accounts department just put me through to the upgrades department because apparently someone did an upgrade on my account and reversed it. I DID NOT DO ANY UPGRADES ON ANY OF MY ACCOUNTS!<br> <br> I am not going to spend anymore of my precious time trying to sort out any of this BS! Get it sorted out.