BAD AFTER SERVICE

MY HUSBAND CALLED INTO VODACOM IN JULY TO CANCEL HIS CONTRACT WE HAD WITH VODACOM BECAUSE IT CAME TO THE END OF HIS CONTRACT BASICLY .THE END OF AUGUST VODACOM STILL DEDUCTED THE AMOUNT WHEN HE CALLED IN VODACOM IS REFUSING TO REFUND HIM AS WELL AS LET THE MANAGER CALL HIM AND EXPLAIN WHY AND WHAT THE PROBLEM IS IN ORDER FOR HIM TO GET A REFUND ON HIS MONEY.ALL HE IS BEING TOLD NO REFUND WILL BE MADE HOW CAN IT BE WHEN YOU VODACOM DEDUCTED ON A CANCELLED CONTRACT AND NOW YOU ARE REFUSING TO REFUND THE CUSTOMER THAT IS WRONG AND THAT IS *****ING FROM YOUR CUSTOMERS I WOULD LIKE VODACOM TO CALL HIM ON HIS CELL *** AND EXPLAIN WHY NO ONE CALLED BACK OR WANT TO GIVE HIM A REFUND AND WHY IS THIS HAPPENING TO THE CUSTOMER AND WHAT POLICY IS THIS AND ACCORDING TO THE CONSUMER PROTECTION ACT IS NOT PERMISSABLE.

KIND REGARDS LEE ANDREWS