NJvV
Nadine Janse van Vuuren

1 reviews | Active since Jun 2024

12 Jun 2024, 15:40

Bad after service!

Where in your life have to hear that a call centre blockes a person! I have been with vodacom for years now(contract) i had to contact them a couple of times in connection with a new contract as well as an issue with my account. Now they blocked me!! I have NO way of contacting them! This is pathetic! Seriously!!

0
Replies (1)
Vodacom
Vodacom's reply13 Jun 2024, 08:03
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team