Bad After Sales Service

<p>I am very disappointed. After complaining numerous times about my faulty device that I booked in to Vodacom for 5 times for the same manufacturer fault, I eventually got a reply after 3 months of not having a phone.</p> <p>I will be credited for a new device to the value of R6000.00. <br />I however had a Sony Z5 Compact which costs R9000.00.</p> <p>After taking the more expensive contract to get the better phone and using the phone for 2 months, I now have to downgrade, because Vodacom won't replace the phone that they can't fix.</p>