BAD ADVISE / NOT RESPONDING TO COMPLAINTS

My account was taken over from Nashua to Vodacom. I went to Fourways Branch to get a new simcard as I got a new phone. Sales Person convinced me to get a new contract with lots of benefits and I requested a maximum limit - R600. He advised me that this is affected from next month. With this new contract data bundled depleted within a few days, I got no MMS, no Airtime and I cant dial 087 numbers. So basically I cant do anything and keep up topping up with Airtime. My bill came to R1,800. I logged a complaint with Call Centre 6 April and Twitter. To date 15 April NO RESPONSE. I called Call Centre, they advised me I have to go to Fourways Branch. Due to my job, I do not have the time to go to malls, espcially Fourways Mall. They refuse to cancel my contract, even though wrong product were sold to me. I never had these problems with NASHUA and very disappointed in Vodacom's service. Now I got a contract that is is NO USE to me and I must just pay. My only solution is now to go to Consumer Protection Act.