1 reviews | Active since May 2016
BAD ADVERTISING, FALSE PROMISES.
Vodacom Klerksdorp. In the new catalog, online and in store. I want to upgrade my contract. Promising Samsung A3 on flexi 200. Went in to Vodacom. did all the necessary paperwork. "Sorry sir we have to order that phone for you". Waited 2 days she phones back, " Sorry sir that phone are discontinued". okay but what about the Samsung J5 also on same contract. " allright sir, I will order that one for you". Waited 2 Days again. "Sorry Sir that phone are also discontinued". I rep**** that how can that be? The catalog only ends 8 May 2016.... I have the hard copy by me and it's currently in stores. How is it that you place something and when you apply for that it's discontinued?? So the next time it will be the same. She offered me the same contract but just with a phone that I don't want. What type of advertising is that. Why still bringing a catalog out when Vodacom knows it's been discontinued??????
We would like to apologise for the stock issue you have been experiencing.
The store confirmed that they will contact you via email in order to resolve this matter.
Kind regards
Vodacom Consumer Website Team
We would like to apologise for the stock issue you have been experiencing.
The store confirmed that they will contact you via email in order to resolve this matter.
Kind regards
Vodacom Consumer Website Team
