SvS
Servaas van Staden-Coetzer

1 reviews | Active since Feb 2017

14 Jul 2017, 13:11

Bad advertising and poor stock control

<p>Why is it that everytime a new phone is launched it takes Vodacom forever to get the phone in stock.They advertise the new phone but when you want to order they have not recieved confirmation about the phone yet. Where MTN is already selling the phone. Confirmation should have been done ahead of time.</p>

0
Replies (2)
Vodacom
Vodacom's reply14 Jul 2017, 13:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

SvS
Servaas van Staden-Coetzer's update18 Jul 2017, 09:55
Reviewer Update

When is this going to be, this week, next week, next year?