Bad Accounts

<p>Can someone from Vodacom PLEASE call me on my 072 number and stop calling the worng peron to resolve my query below from 23 June.</p> <p> </p> <p>Bad Accounts I am very frustrated with Vodacom and i am still waiting for someone from their CIC department to give me a call with regards to my account query.</p> <p> </p> <p>I have 2 contract phones with Vodacom and billed for both in one account. My frustration started last month when my installment increased to 705 from 498. I have been paying for both phones 498 since Dec last year after the upgrade. In Feb and March i was billed 358for both phones meaning that i was not billed for my phone. April i was billed 695, and when i enquired i found out that the handset charge for my phone was 90 since 2015 Nov until 2016 April but in May its 179??.</p> <p> </p> <p>1. what i want to know is why has the amount been inflated?</p> <p>2. who is responsible in the accounts department for these discrepancies?</p> <p> </p> <p>I have no plans in my budget to pay 179 all of a sudden and will not do that, someone at VODACOM needs to reset the handset charge on my acount back to 85-90 bracket. I am prepared to stop paying this account should this not be rectified.</p>