JW
Johan W

1 reviews | Active since May 2015

09 Jun 2016, 13:51

Bad Account Service

<p>Dear Vodacom,</p> <p>If I request a cancelation quote for my account and pay that amount before the quote expires.</p> <p>Then get my current number ported to Cell C before end April 2016.</p> <p>And as expected Vodacom still debited me, so I revered the payment.</p> <p>And now Vodacom sends me 2 more invoices for June with a total just over R700...</p> <p> </p> <p>I WILL NOT BE PAYING THAT MONEY AS I PAYED VODACOM's CANSELATION QUOTE.</p> <p> </p> <p>Regards,</p> <p>Johan</p>

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Replies (1)
Vodacom
Vodacom's reply10 Jun 2016, 06:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note***

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team