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Tania P
1 reviews | Active since Jul 2022
21 Jul 2022, 15:18
BAD
Bad Bad Bad !!!!!!! Gave me a broken phone and don't want to give me another one as I toke it back in the 7 days !!!! Very unhappy!!!!!!!
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
22 Jul 2022, 09:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jul 2022, 09:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TP
Tania P's updateReviewer Update
25 Jul 2022, 13:42Still waiting on this.
But it's fine this is my last contract by you!
But it's fine this is my last contract by you!
TP
Tania P's update25 Jul 2022, 13:42
Reviewer Update
Still waiting on this.
But it's fine this is my last contract by you!
But it's fine this is my last contract by you!
TP
Tania P's updateReviewer Update
26 Jul 2022, 13:21Yes because you gave me a phone that was cracked or as you said the second time it was scratched. The first time I was there it was cracked, when I went to pick it up it was a scratch mark. The phone wasn't even opened in the store to see if it turned on. But yes, I'm only going to walk around with a broken phone for 3 years and go to another place as soon as I'm done with the contract.
TP
Tania P's update26 Jul 2022, 13:21
Reviewer Update
Yes because you gave me a phone that was cracked or as you said the second time it was scratched. The first time I was there it was cracked, when I went to pick it up it was a scratch mark. The phone wasn't even opened in the store to see if it turned on. But yes, I'm only going to walk around with a broken phone for 3 years and go to another place as soon as I'm done with the contract.
TP
Tania P's updateReviewer Update
26 Jul 2022, 13:23Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records feedback was provided, as the repair was rejected. Regards Consumer Website Team (There Response)
Yes because you gave me a phone that was cracked or as you said the second time it was scratched. The first time I was there it was cracked, when I went to pick it up it was a scratch mark. The phone wasn't even opened in the store to see if it turned on. But yes, I'm only going to walk around with a broken phone for 3 years and go to another place as soon as I'm done with the contract.
Yes because you gave me a phone that was cracked or as you said the second time it was scratched. The first time I was there it was cracked, when I went to pick it up it was a scratch mark. The phone wasn't even opened in the store to see if it turned on. But yes, I'm only going to walk around with a broken phone for 3 years and go to another place as soon as I'm done with the contract.
TP
Tania P's update26 Jul 2022, 13:23
Reviewer Update
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records feedback was provided, as the repair was rejected. Regards Consumer Website Team (There Response)
Yes because you gave me a phone that was cracked or as you said the second time it was scratched. The first time I was there it was cracked, when I went to pick it up it was a scratch mark. The phone wasn't even opened in the store to see if it turned on. But yes, I'm only going to walk around with a broken phone for 3 years and go to another place as soon as I'm done with the contract.
Yes because you gave me a phone that was cracked or as you said the second time it was scratched. The first time I was there it was cracked, when I went to pick it up it was a scratch mark. The phone wasn't even opened in the store to see if it turned on. But yes, I'm only going to walk around with a broken phone for 3 years and go to another place as soon as I'm done with the contract.