BAD

In November 2016 i was due for an upgrade. i visit Game Vredenburg chose my phone pay my due's and off i went. That December Vodacom decide to deduct four months worth of airtime from my account. On contacting them, i was told that due to an error on their side their system had a glitch and made this deduction in error. the problem will be fixed and i do not have to worry. In January 2017 again a bigger deduction went of my account. This time the error was on my side as they have never received payment from me, but yet i could qualify for a new contract a new phone and service was not cancel and every month as per bank statement vodacom has been deducting funds from my account. Today 10 January 2019 attorney number four contacts me and ask when i will pay my fees still owing to vodacom. Going thru the process again with yet another attorney, new person is getting old know. On an email send to the previous attorney dated 2018-05-09 (This was now attorney number 3) I today realize i have not receive any feedback on so i send the same email and got a reply that vodacom has withdraw my account from them after they have raise the questions i have ask (luckly we can safe to cloud now and i have kept everything....Now question... why is it impossible for vodacom to supply the voice recording as per request ...( according to me you only have seven days on request of this)-why is it that i' m now been passed on from attorney to attorney...is this now the lucky draw...the one who gets the funds is the winner and ****** will why did no one give attention to this query the very first time i contacted vodacom. This is ridiculous and now i have been listed as some idiot was unable to do his/her work and contact me.