ZB
Zuretha B

1 reviews | Active since Jan 2018

13 Jan 2018, 00:13

Bad !!!!!

Been waiting for my I phone x ... since November.... Tried to upgrade online...people so arrogant....! No answer or being on lunch if I phone back.... after explaining Im an anaesthetist .... Baaaaad attitude! Now Im getting notices about my contract of 20 years ...! Because I dont upgrade.... theres no phones available since Nov.... no callback!! Mtn might be my next choice

0
Replies (2)
Vodacom
Vodacom's reply13 Jan 2018, 08:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply29 Jan 2018, 13:51
Official

Dear Zuretha

As discussed feedback has been provided.

Have a pleasant day further!

Regards,

RJ

Best regards,