backward and lame

you advised me to do a sim swop on my upgrade. PLEASE ADVISE WHAT TO DO NEXT TO GET THE NEW SIM TO WORK BECAUSE NONE OF YOU SEEM TO KNOW!!! IT IS EASIER TO TRIM THE OLD CARD!!! INSTEAD OF YOUR MANDATORY 100 DAYS WITH NO PHONE WAITING FOR YOUR BACKWARD SYSTEM TO ATTEMPT TO PROCESS ANYTHING I ASK. IN WHICH YOU ARE HAPPY, EXTATIC OVERJOYED TO CARRY ON CHARGING ME FOR. YOUR TRUE COLORS SHINE AND I BELIEVE YOU DO THIS ON PURPOSE.