HM
Henk M
1 reviews | Active since Nov 2012
21 May 2019, 08:47
Backorder forever...
I have placed an order for an iPad at the beginning of April already and I still have not received it. When Vodacom phones me or I phone them, they just say it's on backorder, but they keep on advertising it (at a higher price). Perhaps a tactic to force me to cancel the order...?
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
21 May 2019, 09:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 May 2019, 09:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
HM
Henk M's updateReviewer Update
22 May 2019, 12:03Thank you Vodacom, I have received my device.
HM
Henk M's update22 May 2019, 12:03
Reviewer Update
Thank you Vodacom, I have received my device.
Vodacom's replyOfficial
22 May 2019, 12:21 Dear Henk
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 May 2019, 12:21
Official
Dear Henk
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Best regards,