EL
Esther L
1 reviews | Active since Jul 2014
17 Jul 2015, 16:29
Back to warehouse
I app**** for a phone on line and was promised will be delivered the following day and, on the 14 July the delivery came but was in the meeting only saw an email from reception after an hour when I come back I phoned the receptionist unfortunately the delivery guy had already left. When I phoned I was told they will deliver the following day and on the 16 July I called and spoke to Makgabo who transferred me to another rude lady who put the phone down on us. and He dialled again and eventually Tumi spoke to us and and She told me that the phone will be delivered today &
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Replies (1)Vodacom's replyOfficial
18 Jul 2015, 13:50Hello Lek1454,
We truly regret taking note of your experience and thank you for bringing it to our attention.
I will make contact with the sales team and request priority and feedback.
We apologise for level of service received and for any inconvenience caused.
Regards
Moddy K
We truly regret taking note of your experience and thank you for bringing it to our attention.
I will make contact with the sales team and request priority and feedback.
We apologise for level of service received and for any inconvenience caused.
Regards
Moddy K
Best regards,
Vodacom's reply18 Jul 2015, 13:50
Official
Hello Lek1454,
We truly regret taking note of your experience and thank you for bringing it to our attention.
I will make contact with the sales team and request priority and feedback.
We apologise for level of service received and for any inconvenience caused.
Regards
Moddy K
We truly regret taking note of your experience and thank you for bringing it to our attention.
I will make contact with the sales team and request priority and feedback.
We apologise for level of service received and for any inconvenience caused.
Regards
Moddy K
Best regards,
