CB
Christo B
1 reviews | Active since Sept 2009
06 Jul 2021, 07:37
Back to the future
Vodacom never fail to amaze me. I have stopped trying to upgrade because Vodacom cannot assit me with upgrade. Another month later and I have just tried to upgrade myself, via the app again and guess what...unable to upgrade. So suddenly, my account is in arrears and payment was due on 2 August 2021. Wow, how did I miss to pay my account on 2 August 2021????Im so sorry for missing payment Vodacom. Hope you can forgive me for not living in the future.
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Vodacom's replyOfficial
06 Jul 2021, 11:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jul 2021, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CB
Christo B's updateReviewer Update
06 Jul 2021, 15:46I am still waiting for your so-called phone call
CB
Christo B's update06 Jul 2021, 15:46
Reviewer Update
I am still waiting for your so-called phone call