1 reviews | Active since Feb 2015
<p>It seems that logging a complaint has now become a regular thing...</p> <p> </p> <p>I app**** for the online tab, in which case i received confirmation it has been approved but now when i contacted Vodacom after waiting for so long, i was advised that i have contacted my account poorly, probably a payment...</p> <p> </p> <p>Hell NO!!! I have never missed a single payment, Vodacom failed to debit my account i never failed to pay; then for the billing department to have the audacity to put a note on my account that i pay poorly.. I want this sorted immediately and this better not affect my credit record in any way, as i will escalate this complaint even higher...</p> <p> </p> <p>If i had not app**** for the tab, or called in I would have never known that you place incorrect notes like that onyour customers profiles.</p> <p> </p> <p>I am highly ****ed off and expect this to be sorted as soon as possible, and my ITC not affetcted by this in any manner, if this has lead to it being affected; Vodacom will have to sort this out immediatley!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Miche,
As discussed, your query was addressed.
Thank you for taking my call.
Regards,
UW
Best regards,
Dear Miche,
As discussed, your query was addressed.
Thank you for taking my call.
Regards,
UW
Best regards,
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