BACK FOR A 3RD TIME AND STILL NOT REPAIRED

After I put Vodacom on this site, they eventually contacted me after 3 days. Was told to take my phone in again and they will sort it out. Took it in and came back still not repaired. Spoke to Tlabo at 4.24pm on 15/1/16 and he told me to take it in yet again, how many times to I have to waste time and money before they will just replace the phone? In the standard information letter you receive from the repair centre they state the phone will be replaced the 3rd time if it is under 3 months old. My phone was only 2 months old when the problem started. Next step is to contact ICASA on Monday morning if this problem is not resolved.